Warranty Policy
Clear warranty details for trusted digital products and services.
At Kanzdor, we believe customers should know exactly what they are buying. Warranty details are shown before purchase whenever a product or service includes warranty, replacement, refill, or support conditions.
Product-Specific Warranty
Warranty conditions depend on the product. Each product page may include its own warranty duration, replacement rules, refill rules, delivery conditions, and support details. Customers should always read the product details before placing an order.
Some products may offer 24h, 7 days, 30 days, refill, replacement, or no warranty — depending on the product type.
What Warranty May Cover
- Non-working login details
- Invalid codes or keys
- Incorrect delivery
- Failed activation
- Missing access
- Eligible replacement cases
- Eligible refill/support cases for SMM services
What Warranty Does Not Cover
- Customer misuse
- Wrong information submitted by the customer
- Private, deleted, restricted, or incorrect links for SMM orders
- Changing account details without permission
- Violating product or platform rules
- Sharing private access with others when not allowed
- Issues caused by third-party platforms after successful delivery
- Expired warranty period
- Products marked as no-warranty before purchase
Reporting an Issue
Customers must contact Kanzdor support as soon as possible if there is an issue. You may be asked to provide:
- Order number
- Product name
- Screenshot or proof of the issue
- Email, link, or ID used for the order
- Clear explanation of the problem
Replacement or Support
If the issue is eligible under the product warranty, Kanzdor may provide:
- Replacement
- Refill
- Re-delivery
- Activation support
- Technical guidance
- Wallet refund or alternative solution when applicable
SMM Service Warranty / Refill
For SMM services, refill or warranty depends on the selected provider service. Some services support refill, while others do not. Customers must provide correct public links and follow the product instructions. Wrong links, private accounts, deleted posts, or restricted pages may delay or cancel delivery.
Digital Product Rules
Most Kanzdor products are digital and delivered electronically. Once a digital product is delivered and confirmed working, warranty support follows the conditions shown before purchase.
Our Promise
Kanzdor promises clear product details, honest warranty information, secure delivery, and real human support. We do not hide warranty conditions, and we aim to solve eligible issues fairly and professionally.